News & Announcements

Notice to our Customers: COVID-19

Tuesday, March 17, 2020

To The Valued Customers of City Auto Finance:
The health and safety of our team, of which you are a member, guides our decisions during this unprecedented COVID-19 situation. City Auto Finance intends to provide you with the service and support that you have come to expect. In the short term, however, the office hours and staff availability will be limited. Specifically, we ask that you conduct business remotely, when possible. To that end:

  1. Please call instead of dropping-by
  2. Please make payments via ACH from our website
  3. Please send documents and titles via overnight courier/FedEx and CAF will overnight such documents to you.

Thank you for your cooperation in this effort. We look forward to better times down the road.
City Auto Finance, LLC
Jeff Carpenter, COO